Last updated: 01-10-2023

Madam Peach is responsible for processing personal data as reflected in this privacy statement.

Contact details:

Madam Peach
info@madampeach.com

Madam Peach B.V.
Mauritsstraat 1a
9671 BV Winschoten

PERSONAL DATA WE PROCESS

Madam Peach processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address details
  • Phone number
  • Email address
  • IP address

Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone

  • Location details
  • Data about your activities on our website
  • Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
  • List of customer contact information via an app
  • Internet browser and device type
  • Bank account number
  • Special and/or sensitive personal data we process

Madam Peach processes the following special and/or sensitive personal data about you: data of persons under 16 years of age. Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children's online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@madampeach.com and we will delete this information.

FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA

Madam Peach processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or promotional flyer
  • Calling or emailing you if necessary to perform our services
  • Informing you of changes to our services and products
  • Allowing you to create an account
  • To deliver goods and services to you

Madam Peach analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

Madam Peach tracks your browsing habits across different websites to help us tailor our products and services to your needs.

Madam Peach also processes personal data if we are legally required to do so, such as data we need for our tax return.

HOW LONG WE KEEP PERSONAL DATA

Madam Peach will not keep your personal data longer than strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

  • Our records with your billing, payment and order information are required by the tax authorities to be kept for 7 years.
  • Reports you make to us regarding warranty or complaints, we also keep 7 years.
  • If you have consented to receive the newsletter, we keep the consent for 5 years after you withdraw your consent. We also keep the withdrawal of your request for 5 years.

SHARING OF PERSONAL DATA WITH THIRD PARTIES

Madam Peach does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies which process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Madam Peach remains responsible for this processing.

COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE

Madam Peach uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Madam Peach uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we informed you about these cookies and asked your permission to place them. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings. For an explanation see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:

  • Google Analytics
  • Google Adwords
  • Google Tag manager
  • Facebook Pixel
  • Twitter
  • Facebook
  • Instagram

Reviews WebwinkelKeur

We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur you are required to provide your name, city and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In case we invite you to leave a review we share your name and email address with WebwinkelKeur. They use this information for the sole purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

VIEW, MODIFY OR DELETE DATA

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Madam Peach and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to info@madampeach.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Madam Peach would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

HOW WE SECURE PERSONAL DATA

Madam Peach takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not well protected or there are indications of abuse, please contact our customer service or via info@madampeach.com.

CHANGES

This privacy statement is tailored to the use of and features on this site. Any modifications and/or changes to this site, may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly.

CHOICES FOR PERSONAL DATA

We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.

EDIT/SUBSCRIBE SERVICE NEWSLETTER

At the bottom of each mailing you will find the option to edit your information or to unsubscribe.

EDIT/UNSUBSCRIBE COMMUNICATION

If you would like to update your information or have yourself removed from our files, please contact us. See contact details below.

DISABLE COOKIES

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

QUESTIONS AND FEEDBACK

We regularly check for compliance with this privacy policy. If you have any questions about this privacy policy, please contact us: info@madampeach.com.